Terms and Conditions

  1. The agents reserving the rooms shall make full deposits 2 (two) months prior to the date of arrival of their guest at the time of booking.
  2. The confirmation of number of rooms shall be made by the hotel, upon receiving request for reservation from the agents. Such confirmation shall be communicated through accepted procedure, and it shall be subject to the availability of rooms.
  3. The agents shall inform the hotel management immediately on any kind of changes, so that other agents on waiting list can be accommodated.
  4. The agents shall be contracted if the hotel management gets any query for the reservation on dates over lapping your reservation dates till the advance is deposited as per clause given above. The hotel management reserves the right to allot rooms to other agents if the above stated deposit is not made on time.
  5. All correspondence concerning reservation or cancellation has to be made in writing.

Cancellation Policy
This cancellation policy shall apply to those agents who want confirmation of rooms, 60 days prior to the date of arrival.
 
Definition:
a.    Agent: a person employed to make reservation for the guest or a person contracted by the guest to make reservations for him/her/ them.
b.    Full deposit: the deposit to be made by the agent, which includes the room charge(s), food charge(s) and applicable taxes for the reserved duration of stay in the hotel in advance at the time of booking.
c.    High season: The months of March, April, May, September, October and November.
d.    Low season: Rest of the months.

A) High Season
Cancellation made within 30 days from the date of arrival: 50%
Cancellation made within 15 days from the date of arrival: 100%
 
B) Low Season
Cancellation made within 20 days from the date of arrival: 50%
Cancellation made within 15 days from the date of arrival: 100%